Influencer and Social Account Manager
APPLICATIONS OPEN
LOCATION: SYDNEY OFFICE (Surry Hills)
Hybrid (4 days in office)
Neon Black is a Sydney-based communications and PR agency known for bold, creative work that cuts through. We're boutique and founder-led, working across consumer, lifestyle, and entertainment brands, and we've spent a decade building a reputation for campaigns that don't just make headlines but spark conversations.
We're a tight-knit team with high standards, genuine ambition, and a track record of going up against global agencies and winning. This is a great time to join us.
The Role
We're looking for an experienced Account Manager to own our fast growing influencer and social offering. You'll lead creator-driven campaigns end-to-end across a portfolio of well-known consumer and lifestyle brands - from strategy and talent identification through to execution and reporting.
This is a role for someone who genuinely knows the Australian influencer landscape, is confident with clients, lives and breathes high impact results and wants to bring that expertise to work with real creative ambition behind it.
The Role
Leading end-to-end influencer campaign delivery — strategy, creator identification, briefing, scheduling, execution, and reporting
Serving as the day-to-day client lead across influencer and social scopes, building trusted relationships and managing expectations with clarity and warmth
Managing creator and talent manager relationships, and staying across platforms, trends, and tools
Developing responses to briefs and pitching ideas that drive account growth
Analysing and optimising content performance throughout campaigns, using data to inform future recommendations
Mentoring junior team members and contributing to the broader team across influencer and creator campaigns
Keeping budgets, timelines, and approvals tight so nothing falls through the cracks
Staying across industry trends, platform updates, and what's actually working in the creator space
Supporting pitches for new business in the influencer and creator realm
What we're looking for
2+ years of agency experience in an influencer marketing role
Genuine, up-to-date knowledge of the Australian creator landscape — you know who's relevant, who's rising, and what performs
Strong client management skills, with the ability to manage up and down with ease
Excellent communication, presentation, and organisational skills
Comfortable managing multiple campaigns and workstreams simultaneously
Experience with influencer platforms and reporting tools, and confident turning data into clear insights
Proactive and solutions-focused, with a collaborative approach to team work
What we offer
20 days annual leave
$1,000 individual yearly training budget
Early Friday finishes during summer months
Time in lieu for weekend and evening work
A genuinely supportive team where your work is seen and your growth is invested in
Right to work: You must have full working rights in Australia to be considered for this role.
Interested?
Send your CV and a short cover note to workwithus@neon.black. We review every application personally - if you haven't heard from us within seven working days, we won't be progressing your application on this occasion.